Troubleshooting the ATCS Monitor Application

Troubleshooting topics are loosely organized here, but perhaps the best way to find your issue is to search.

Installation

• ApplicationInstallerTrouble - Why ATCS Monitor may appear to try to reinstall itself
• LockedDownPC - Tips to those who are not allowed to install software to a computer

Main Window

• EOTOnATCS - Why is there a 5 digit address with an EOT message when I'm listening to ATCS?
• ConnectionError11004 - Connection Error 11004: Valid name, no data record of requested type
• TrackBuilderToolBarFails - Why an error occurs when selecting the Track Builder tool from the toolbar

Dispatcher Display

• StationNamesBlurry - Why the display station names appear blurry or doubled on some computers
• WingdingMess - Why there's all sorts of junk characters or Wingdings on the display

Monitoring Internet Servers

• NoDataComingIn - Getting the blank stare from your GettingStartedOverview session?

Server Operation

• ServerNotAllowingConnections - Some reasons nobody can connect to your server

General

• CapturingNotStarting - Why "Begin Capture on Startup" doesn't seem to work.
• SlowPerformanceOverTime - One reason the application or whole PC can become slow after monitoring for a few hours.
• DatabaseSize - Impact on performance and why it pays to compress the database periodically
• LockupAtFirstStart - Why the application or whole PC seems to lock up when starting a remote monitoring session.
• GriffiniMicWin98 - Windows 98 requires a patch to make the iMic work properly

Comments/Questions

-- GaryHahn - 01 Nov 2006